Shipping policy

DIGITAL DELIVERY POLICY

Empire Commerce sells digital products only. No physical products are shipped, and no shipping charges apply.

DIGITAL DELIVERY

After successful payment, your files will normally be available to download immediately through the order confirmation page or a download link sent to the email address provided at checkout.

Please ensure your email address is correct and check your spam or junk folder if the download email does not appear.

DOWNLOAD ISSUES

If you do not receive your files or experience a genuine technical problem, please contact us through the Contact page at empire-commerce.com and include your order number.

We will assist you and, where necessary, provide a replacement download link or corrected file.

Customers are responsible for downloading their files promptly and keeping a secure backup after purchase.